Overview
The module where people chat with agents and run published workflows.
Chat is the side of the platform that doesn't require administrative access. Anyone in a workspace chats with the Agents published there and runs the available Workflows.
It shares the area bar with Admin and uses the same login. Switching from one to the other doesn't ask you to authenticate again.
The two areas
The area bar has two destinations in this module, and the difference between them is the shape of the interaction.
- Chat: an open conversation with an Agent, message by message.
- Agents: running published Workflows, through a form, with a result at the end.
The second area's name is confusing: it lists Workflows, not conversational Agents. Those are picked from the selector inside the Chat screen itself.
Chat
Conversations
Start, resume, rename and share conversations.
Choose the agent
The agent selector and the panel that shows how each one is configured.
Attachments and prompts
Send files and images, and reuse prompts from the library.
References and sources
Where the answer came from and how to check the source passage.